Clik here to view.
Inactive Incidents–E-mail assigned to User
Just recently I was looking for a way to notify users about Inactive incidents as I have some departments that tend to ignore their work items and an e-mail about their “untouched” incidents seems to...
View ArticleClik here to view.
AssignedTo and AffectedUser with Powershell – Service Manager
So recently I got an e-mail to my newly setup e-mail address, for just this reason , from someone asking if I knew a way to do the following. “I was trying to find a way to find all Incidents related...
View ArticleClik here to view.
Group assignment with Service Manager
So one of the biggest issues I have with Service Manager is actually user based as seems to be quite difficult to teach the concept of this for some strange reason. So, as a work-around I have created...
View ArticleClik here to view.
Inactive Incidents–E-mail assigned to User
Just recently I was looking for a way to notify users about Inactive incidents as I have some departments that tend to ignore their work items and an e-mail about their “untouched” incidents seems to...
View ArticleClik here to view.
AssignedTo and AffectedUser with Powershell – Service Manager
So recently I got an e-mail to my newly setup e-mail address, for just this reason , from someone asking if I knew a way to do the following. “I was trying to find a way to find all Incidents related...
View ArticleClik here to view.
Group assignment with Service Manager
So one of the biggest issues I have with Service Manager is actually user based as seems to be quite difficult to teach the concept of this for some strange reason. So, as a work-around I have created...
View Article
